Friend, I am a customer of your company. I just want you to know what an amazing group of people you have. While I don’t know all the names of the people I deal with I can point out Sabra and Brendan, the front desk and everyone of you service staff are just excellent. You are a lucky person to have such fine people. And, we are lucky to have your company as a provider of service and supplies.
Like you, I am a businessmen, so I know that the blood stream of your company is rooted in your people. You have great people and I just wanted you to know that
Like many business, we were struggling with the cost of desktop printers and the battle with employees to keep their desktop printers. Frontier (was) instrumental in a very smooth transition. We were able to reduce costs… without having a negative impact on employee morale.
The service you provided to me and my agency went well above and beyond the call of duty. It is obvious that Carol Mitschke, owner, has created a culture in which you all provide ethical and honest service to customers, going out of your way to be of assistance and meet their needs. You deserve special recognition for saving my nonprofit agency a significant amount of money while asking for nothing in return.
The Rocky Mountain Incident Management Team would like to offer you our sincere thanks for your effective and meaningful support as we have worked on the High Park fire… You have gone out of your way to meet our copy needs.
We were being ‘nickel and dimed’ by our last printer leasing company, but we were doubtful we’d be able to get brand new machines at a decent price. During the bidding process, FBP’s proposal was simple to understand and reasonably priced. We love our new machines, and not only were we trained on how to use them on day one, we continue to receive training from FBP any time we have questions. They also assisted us in ending our former lease and returning the old copier.
We liked the idea of working with a local company. Being a non-profit we have found it very beneficial working with an organization that has an interest in our community. We love being able to call local phone numbers and deal with people we know and who know us
I have to say that I had to call today for them to fix our copier. I called the Ricoh # and they transferred me to the right number-someone answered on the second ring. The person I talked to was super friendly. He said he would have someone out to fix it right away. I also asked him how I need to go about ordering toner. He asked what kind I needed and then said it would be here tomorrow. Within the hour of the phone call a tech showed up to fix the machine. He was super professional and polite. I really was impressed with how well this all went down today and how quick they were about tending to my needs on a Monday morning! Thumbs up from me!