Remote Workforce

Addressing Remote Work Concerns

Companies have many concerns when it comes to employees working remotely. Previously, certain tasks could only be performed in an office setting. As many of these tasks don’t necessarily require on-site execution anymore, remote employees are becoming more common among businesses. The shift to remote workplace technology creates several concerns that managers must address.

Although many homes are equipped with computers and viable internet connections, your remote worker may not have all the tools you need for them to do the job efficiently. You must do more than simply ensure that your employee has the knowledge to perform the work. Appropriate equipment and software are essential. Instead of providing your employee with a workstation in an office, you must provide the same work environment in their home. The tools you provide should include everything that an employee would expect to have at their disposal in your office. These include:

  • Workstations, composed of desktop or laptop computers, desks, and ergonomic chairs
  •  Collaboration tools for teamwork and communication
  • A softphone software program that allows your remote worker to communicate easily via the internet with co-workers in the office
  • A multifunction device that allows your employee to print, scan, copy, and fax important documents

Remote workplace management also requires that your employees have sufficient office supplies on hand. They should not be required to provide their own paper, toner, or ink for copiers, postage, paper clips, staples, or other everyday essentials.

Data Security for Remote Workforce Management

Many companies in recent years have been hit by data breaches, so your remote worker management plan must have protections in place for your employee’s home connections. Adequate security protections are of the utmost importance so that your company’s information isn’t accessed by cyberhackers.

In addition to properly training your remote work employee about cyberthreats, ensure that your team also has necessary encryption for email, web security tools that make it difficult for hackers to breach the system, and security architecture and infrastructure to guard against ransomware and other possible threats. Additionally, remote workforce management also contains provisions for workers to be able to back up their work, either to the cloud or to a computer on your in-house system for security.

Remote Workforce Productivity

How do you manage your documents? Allowing your remote workforce to easily access and save the documents they need is essential. Remote employees shouldn’t have to come into the office frequently just to access essential information on a memory stick. Effective document management systems will allow your workforce to easily merge crucial documents into productive workflows that multiple people can access.

Managing documents off-site via the cloud also has several other benefits. The most important is that information may be easily accessed in the event of a disaster such as a fire or other catastrophic occurrences. Additional benefits include:

  • Reduced storage space needs
  • Faster search and retrieval
  • Controlled access for improved security
  • Compliance with regulatory requirements
  • Preservation of intellectual capital

Leveraging a work-from-home strategy for your business will increase the efficiency of your staff while also ensuring that data remains confidential. You owe it to employees and clients to ensure that best practices are in place. While it can be hard to make sure all of your employees needs are met, it is important. Contact us today at Frontier Business for more information about how our communication services can help with your business’s work-from- home plan.

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