VoIP stands for Voice Over Internet Protocol. Simply put, VoIP refers to the use of protocols to transfer audio and video information across the internet and plays a critical role in the efficiency of our network solutions.
Protocols refer to a set of rules that computers use to regulate how they communicate with each other. Specifically, VoIP phones utilize the internet rather than the traditional copper wiring to provide phone service and you have a choice between hard phones or softphones. Hard phones are traditional phones that sit on a desk and are used to make direct calls, conference calls, accessing voicemail, or using headsets. Softphones, or virtual phones, refer to the use of an app that can be accessed through a computer, tablet, or smartphone.
There are several quality VoIP providers in Colorado. However, the best VoIP service is easy to install and integrates seamlessly with older technology and other software. They should have a range of device options available with virtual phone numbers attached to each employee.